Insurance, Covers and Waiver
1. Collision Damage Waiver (CDW) Compulsory Insurance with lower Liability than the actual price of the vehicle rented in
case of an accident. If this is the renterās fault, then there is always an excess deposit to pay. The excess deposit varies
according to car group (ā¬550.00 for groups A,B,C,D, ā¬800.00 for groups E,F, ā¬1000.00 for groups G,I,L, ā¬1300 for groups
H,J,K and ā¬2500 for groups M,N,O,P,P1,S).Prepayment for the deposit excess amount is mandatory. This insurance cost,
together with a Third party insurance, is included in your rental agreement price.
2. Collision Damage Waiver (SCDW)Ā Purchased by the customer at the counter. This insurance reduces the excess
amount payable by the customer, in the event of an accident that is their fault, to 150 but does not cover the tires, glass, roof
or underbody of the car. The daily cost of this insurance varies between ā¬10 and ā¬18 according to car group. Total loss of
vehicle is not covered by any insurance.
3. Excess Reduction Cover (ERC) Ā Purchased by the customer at the time of rental. This insurance reduces at a certain
percentage the excess amount between 30% depending on the car group, payable by the customer in the event of an accident
that is their fault. The daily cost and the reduced percentage for the excess deposit of this insurance varies between ā¬8 and
ā¬15 according to car group.
4. Theft protection (TP)Ā Purchased by the customer at the time of rental. This insurance covers against attempted theft of the
vehicle e.g. broken locks or windows. If this insurance is not taken, then the customer is fully responsible for the cost of the
damage. The cost of this insurance is ā¬4.50 per day. SCDW, ERC insurance is not applicable even if purchased at the time of
the Rental. This insurance does not cover personal belongings or injuries.
5. Total loss of vehicle is not covered by any extra cover insurance and the driver will be fully responsible for the current market value of the vehicle.
a. Included at no extra costĀ Emergency Roadside Assistance, Local Taxes, Road Fee / Road Licensing Fee.
b. Mileage policy Long term: 15000km per year or percentage by month /Ā Short term rentals: Unlimited Km.
c. Cover AgreementsĀ At our car hire counter, you may decide to buy additional cover to reduce your excess, or to cover things
your Collision Damage Waiver (CDW) does not. Policy excludes things such as personal belongings. Note that your cover
will be invalidated by negligence for example driving on the wrong side of the road), refueling errors, key loss or breaking
the terms of the rental agreement (for example, by driving under the influence of alcohol or drugs, or driving on roads other
than tarmac or asphalt or on the wrong side of the road).
d. Driving Charges Customers are responsible for all speeding tickets, parking fines & traffic fines.
What you need at pick-up
Acceptable forms of payment
1. Credit/Debit cards must be in the name of the main driver. Credit cards will be used for the block of the deposit excess
amount. For any debit card holders we will charge their debit card instead. If theĀ debit card is in foreign currency (i.e
anything not in Euros),Ā we are not be responsible for any foreign exchange loss on the conversion at the time we will return
them the deposit excess amount. Banks charge their own daily bank rates (which vary from day to day).Ā
2. License Requirements When picking the car up, the main driver and any additional drivers will need to provide a valid
driving license in their name. All drivers must have held their driving license for at least 1 years. An International Driving
License is required if the original driving license is printed with non-Roman Alphabet.
3. Forms of Identification A Passport or identity card is required.
Rental Voucher / eVoucher
1. When picking the car up, the main driver must present their Voucher / eVoucher, which is issued after the booking is confirmed.
2. A voucher proves that the rental is booked in the customer's name and if it is paid for.
3. Age Requirements Minimum age limit for renting a car is 19 and maximum age limit is 75. The car hire companyās age-
related charges and restrictions will apply to all additional drivers. Drivers between the age of 21 until 75 years old will not
be charged with any driver feeĀ unless their drivers license is valid for less than 2 years. All other ages will be charged with
the Young or Senior driver fee at a cost of ā¬7.50 per day and the liability of a young or senior driver varies between ā¬2000
and ā¬4000 according to car group.
Fuel Policy & Extras
1. Our fuel policy is FULL TO FULL (i.e you receive the vehicle full and return it full). In the event of any fuel missing from
the tank upon return, the company will invoice the missing fuel. A penalty ofĀ ā¬20 will be applied.
2. One-Way Rentals If you arrange to pick the car up in one location and drop it off in another, one-way fee of ā¬40.00 will
apply to cover the cost of returning the car to the original location. Prior notification is required for all one-way rentals. If
you drop the car off at a location other than the one originally agreed, same charge will be applied.
3. Delivery And Pick Up Out Of Office If you require the car to be available outside of office, whether for the pick-up or the
drop-off, we will arrange for a member of our staff to be available. Prior notification is required for this service and it will
incur a fee to cover additional man hours. The cost of this service is ā¬25.00. for each service within 15km from our office.
4. Cross-Border and Boundary rules The rented vehicle will be driven only by the Hirer (unless otherwise herein agreed) and
only on the geographical area of Cyprus which is in areas under the full control of the Government of Republic of Cyprus or
the Authorities of the British Sovereign Base Area and will not be used in areas at present under the Turkish occupation
forces or the Turkish Cypriots or in near proximity to such areas. Travelling to the occupied area, the driver agrees he/she is
responsible for the market value of the vehicle and the transportation costs back to Cyprus republic area.
5. Additional Drivers The cost to add an additional driver is ā¬ 4,50 per day including tax.
6. Taxes & Fees Any additional services will be subject to any applicable sales taxes and location fees.
7. Pay local extras All additional extras should be requested at the time of booking or before signing the rental agreement and
paid directly to us at the counter.
Cancellations, No shows & Amendments
1. You can make a reservation online at least 24 hours before the pick-up time. After that time and until 30 minutes before
pick-up time all reservations online are subject to negotiation and might fail confirmation depending our companyās fleet
availability.
2. Cancellation of Fully Prepaid Bookings You can cancel up to 30 minutes before your rental is due to start. If you cancel in
the 30 minutes period before pick-up, the money you have paid will be refunded to you from the source that you originally
made the Reservation. We reserve the right to refuse the car to any customer who fails to arrive on time with all necessary
documentation and cash or card with enough funds for the carās deposit. In such a case, unless the rental has been cancelled
in advance, the customer will not be entitled to a refund.
3. No-Show: A āNo-showā is when you: Wish to cancel but do not inform us before your rental is due to start, or Fail to pick
the car up at the arranged time and date.
